Customer Support Specialist - Charlotte, NC

The Customer Support Specialist supports our airline partner onsite at their office location, processing hotel and ground transportation reservations, cultivating successful relationships, and providing professional, courteous, and friendly service to valued customers.

Requirements

• Process client requests received from the airline through the API Operations system
• Negotiate with vendors to achieve the best outcome for the client and API
• Resolve client disagreements in a calm and professional manner

Benefits

• Flexible schedule
• Competitive hourly rate ($22.00 - $25.00)
• Opportunities for professional growth and development