Customer Service Specialist (m/w/d)
2Spicy EntertainmentRhineland-Palatinate, Germany
Posted March 4, 2026
Full Time
About the Company
2Spicy Entertainment is a global leader in immersive dining entertainment, delivering spectacular 3D dinner shows that combine culinary artistry with interactive storytelling. Their flagship experiences, The Magic Table and Le Petit Chef, transform ordinary meals into memorable events where guests actively participate in the narrative. With over 150 locations worldwide, 2Spicy ensures meticulous production quality, allowing diners to relax while being amazed by cutting-edge technology and imaginative design. The company's distinctive blend of entertainment, gastronomy, and innovation positions it as the premier destination for experiential dining events.
Job Description
You support our company by professionally answering inquiries, working with our internal system, and managing the onboarding of new partner hotels. Excellent German and English skills, structured working style, and good IT skills are required. We offer attractive remuneration, flexible part-time model, home office option, and more.
Requirements
- Excellent German and English skills in speech and writing
- Structured, independent, and reliable working style
- Enjoyment of written and verbal communication, even in challenging situations
- Very good IT skills, safe handling of MS Office
- Ideally first experience with internal CRM/backend systems
- Team spirit, self-responsibility, and a solution-oriented view of challenges
Benefits
- Flexible part-time model
- Home office option
- Employee discounts
- Fitness offers
- Varied activity fields
- Self-responsible work
- Free drinks and parking
