Technical Support Engineer

At Zuora, we're looking for a passionate Support Analyst/Engineer to join our global team. You'll be the trusted technical expert our customers rely on, helping them resolve issues quickly and effectively while driving meaningful improvements to our products and services.

Requirements

• Bachelor's Degree in Computer Science, Engineering, or equivalent hands-on experience
• A minimum of 3 - 5 years of proven success in Enterprise application support and customer service
• Strong technical understanding of web technologies, networking, development, and production support methodologies

Benefits

• Competitive compensation
• Bonus opportunities
• Retirement programs
• Comprehensive medical, dental, and vision coverage
• Generous, flexible time off
• Paid holidays, wellness days, and a company-wide year-end break
• 6 months of fully paid parental leave
• Learning & development stipend
• Opportunities to give back, including volunteer time and donation matching
• Mental wellbeing resources and support