Technical Support Engineer
The Global Talent Co.Pasay, Philippines • Cambridge, Massachusetts, United States
Posted October 28, 2025
Full Time
About the Company
The Global Talent Co. specializes in accelerating growth for US and EU tech companies through high-impact marketing strategies leveraging top global talent. Their services encompass demand generation, content creation, paid media, and brand storytelling, executed efficiently and cost-effectively. For marketers, the company offers career growth, competitive compensation, and access to a vibrant community of 25,000+ professionals.
Job Description
The Global Talent Co. is seeking a Technical Support Engineer to bridge the gap between developers and customers, providing technical support, troubleshooting issues, and collaborating with engineering teams. The role focuses on improving user experience and shaping the future of the platform, offering a chance to work with leading technology companies in the Philippines and Latin America.
Requirements
- 5+ years of experience in technical support, developer relations, or a customer-facing engineering role
- Strong programming experience with Python and/or JavaScript
- Solid understanding of modern software development workflows
- Experience with performance monitoring, observability tools, or error-tracking platforms
- Excellent problem-solving, analytical, and communication skills
- Self-driven and highly organized
Benefits
- Global Work Exposure
- Competitive Compensation
- Work-Life Balance
- Learning & Development
- Supportive Environment
