Guest Services Associate
ZMC Hotels, LLCSavannah, Georgia, United States
Posted June 13, 2025
Full Time
About the Company
ZMC Hotels is a seasoned hospitality operator managing 47 properties across 17 states, totaling over 5,000 rooms. The company partners with leading brands such as Hilton, Marriott, Hyatt, and IHG, while also developing and operating private‑label hotels, restaurants, bars, and banquet venues. Leveraging deep industry expertise, ZMC delivers rigorous oversight and innovative performance‑enhancement strategies that consistently elevate guest experience and operational results. Its entrepreneurial culture and commitment to excellence make it a compelling destination for professionals seeking dynamic roles in hotel management, marketing, and development.
Job Description
This role is for a friendly and enthusiastic Guest Services Associate to ensure guest satisfaction and create a positive experience during peak hours. The position involves greeting guests, addressing concerns, assisting with room maintenance, and supervising bell staff. It's a part-time, full-time opportunity with flexible schedules.
Requirements
- Highly organized
- Thorough knowledge of guest service and satisfaction
- Good communication skills (verbal and written)
- Basic computational ability
- Basic computer skills
- Teamwork
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- Paid time off
- Employee discounts
- Cash bonuses
- Referral bonus
- DailyPay
- Upside opportunities