Senior Technical Product Manager
ZendeskPune, Maharashtra, India
Posted December 4, 2025
Full Time
About the Company
Zendesk is a customer service software company that powers billions of conversations with brands you know and love.
Job Description
At Zendesk, we build AI-powered, customizable, and simple-to-use software that helps businesses connect with their customers in ways that feel personal and effortless. We're growing our Custom Data Platform team in Pune and looking for a Senior Technical Product Manager who loves solving complex data challenges with clarity and empathy.
Requirements
- 5+ years of product management experience in SaaS or enterprise software.
- Strong technical understanding of APIs, databases, data modeling, or platform extensibility.
- Curiosity for customer workflows and how structured data powers great experiences.
- Familiarity with event streams and large-scale systems that handle billions of transactions.
- Clear and open communication, with the ability to bring people along with your vision.
- A track record of delivering complex, high-impact features in collaboration with engineering.
Benefits
- Competitive salary
- Benefits package
- Opportunities for growth and professional development
- Flexible working hours
- Hybrid work arrangement (onsite and remote)