Product Manager, Data Platform

As a Product Manager for Zendesk Data Platform, you'll help design and deliver core data services and capabilities used across Zendesk's product and analytics teams.

Requirements

• Translate business and technical needs into clear product requirements and stories
• Manage day-to-day product operations, from prioritizing data asset requests to stakeholder comms
• Own and improve data access, metadata, and service request processes
• Collaborate with engineering to scope, deliver, and iterate on curated data assets
• Communicate and document processes, user guides, and success stories for stakeholders
• Analyze platform KPIs and user feedback to inform roadmap priorities