Senior Backend Engineer

As a Senior Backend Engineer at Zendesk AI Agents, you'll play a key role in shaping and building our backend, collaborating closely with our Product Manager, AI and Machine Learning Engineers, Frontend developers, and the broader tech team to deliver groundbreaking features focused on speed and reliability.

Requirements

• Maintain and develop components and services together with your team
• Architect and implement complex applications, using well accepted design patterns leveraging our AI to transform the customer service industry.
• Craft and maintain high traffic services and APIs in a team of experienced software engineers.
• Anticipate future use cases and developments to strategize and design a microservice infrastructure that connects to multiple third party systems.
• Improve our code base and processes and develop new product features.
• Become part of the backend chapter, a community where everyone has an impact on the architecture of the system.

Benefits

• Competitive salary
• Opportunity to work on groundbreaking features
• Collaborative and dynamic work environment
• Hybrid work arrangement
• Opportunities for growth and development
• Equal opportunity employer