Senior AI Agent Engineer
ZendeskBerlin, Germany • London, England, United Kingdom • Dublin, Ireland • Copenhagen, Capital Region of Denmark, Denmark • Krakow, Lesser Poland Voivodeship, Poland • Lisbon, Portugal
Posted December 15, 2025
Full Time
About the Company
Zendesk builds software for better customer relationships.
Job Description
The Agentic Tribe is revolutionizing the chatbot and voice assistance landscape with Gen3, a cutting-edge AI Agent system. We are seeking a passionate and experienced AI Agent Engineer to join our team.
Requirements
- Design and develop robust, stateful, and scalable AI agents using Python and modern agentic frameworks.
- Integrate AI agent solutions with existing enterprise systems, databases, and third-party APIs.
- Evaluate and select appropriate foundation models and services from third-party providers.
- Drive the entire lifecycle of AI Agent deployment.
- Troubleshoot, debug, and optimize complex AI systems.
- Establish and improve platforms for evaluating AI agent performance.
- Document development processes, architectural decisions, code, and research findings.
Benefits
- Paid Time Off
- 401k Matching
- Health Insurance
- Retirement Plan
- Diversity & Inclusion
- Equal Opportunity Employer