Service Manager - DSS North
Wyoming Machinery CompanyGillette, Wyoming, United States
Posted November 13, 2025
Full Time
About the Company
Wyoming Machinery Company is Wyoming's premier Caterpillar dealer, offering the full line of new and used equipment for mining, construction, oil & gas, and other heavy‑industry markets. The company supports customers with a comprehensive suite of services, including a massive on‑the‑shelf parts inventory, Caterpillar‑trained field and shop technicians, and a dedicated Power Systems division that handles generators, gas compression, and power production. Daily delivery across the state and flexible financing options give clients fast, reliable access to the equipment and support they need. Guided by core values of integrity, excellence, teamwork, and commitment, the company consistently delivers tailored solutions that keep customers returning for repeat business.
Job Description
Essential functions include setting the direction for all service operations, deploying manpower, managing field and service shop business, and reviewing KPI's with the team. Additional functions include adhering to established standards and regulations, participating in the Continuous Improvement process, and responding to safety and customer issues.
Requirements
- High School graduate or equivalent
- Driver's license in good standing
- In-depth knowledge of removal and repair of components of heavy industrial and large mining equipment
- Skills in project management, strategic planning, business planning and customer relations
- Good working knowledge of labor rules and regulations
- Able to read, write and understand English
- Knowledge of computer hardware and software systems
- Excellent human relations and communications skills