We are looking for a Technical Support Expert to join our team in Stockholm, Sweden. As a Technical Support Expert, you'll be the main contact point for our merchants in need of support for our PaymentIQ service.
Requirements
- Customer-focused and service-minded with a great interest and understanding in technology
- Solution-driven with a strong analytical ability
- Love to communicate
- Truly flexible; able to shift tasks and priorities in a big way at the drop of a hat
- Strong customer service skills
- Previous experience as a Technical Support Agent both onsite and/or remote
- Fluent in English, both written and spoken
- Interest in, or knowledge in programming (Java, SQL, HTML, CSS, JavaScript, Eclipse or Git) is an advantage
- Previous experience of the payment industry is an advantage
Benefits
- Health contribution
- Health check – Every 2:nd year
- Private Health Care Insurance (EuroAccident)
- Parental pay and 12 months pension during parental leave
- Opportunity to hybrid working according to company standard
- Benefit portal with many great offers