We are seeking a Director of Account Management to lead our reseller partnership portfolio across North, South, and Central America. The role involves managing a team of Account Managers and Senior Account Managers, setting team goals, meeting revenue targets, and developing staff.
Requirements
- Bachelor's degree in Business, Marketing, Communications, or related field
- 7+ years in Account Management, Channel Sales, or Client Success (ideally in reseller/partner environments)
- Proven ability to grow strategic accounts and meet/exceed revenue targets
- Strong understanding of reseller/channel ecosystems and EAP/Wellness markets (or ability to ramp quickly)
- Effective leader with strong coaching, people management, and relationship-building skills
- Experience driving business development, revenue growth, and engaging C-level stakeholders
- Successful track record with QBRs, account growth planning, and resolving complex partner issues
- Proficient with CRM and relationship intelligence tools
- Excellent communication, presentation, and interpersonal skills
- Strong business acumen, financial literacy, and GTM planning capability
- Skilled at managing multiple stakeholders, deadlines, and projects
- Comfortable with change, ambiguity, and balancing strategy with execution
- 2–3+ years team leadership experience (preferred)
- Bilingual in Spanish or Portuguese is a plus
Benefits
- Full benefits package
- Paid time off
- 401k match
- Training/tuition reimbursement
- Gym reimbursement
- Wellness rewards
- Access to EAP benefits and all WPO services
- Mentorship Program
- Employee exchange program
- Comprehensive training provided for this position
