Director of Account Management

WPO is seeking a Director, Account Management, Americas to support our reseller partnership portfolio across North, South, and Central America. The role manages a team of Account Managers and Senior Account Managers focused on reseller partnerships, balancing hands-on management of key strategic reseller accounts with team leadership, coaching, and operational execution.

Requirements

• Lead, coach, and develop Account Managers and Senior Account Managers across the Americas reseller channel.
• Own a portfolio of high-value or complex strategic reseller accounts.
• Support team members in developing new and existing accounts.
• Manage pipeline health, forecast accuracy, and key account metrics.
• Deliver team revenue targets and reseller channel performance outcomes.

Benefits

• Paid Time Off
• Life Insurance
• Employer Pension Contribution
• Travel Reimbursement
• Extended healthcare
• dental and vision benefits
• Life insurance
• AD&D and Long-term disability insurance
• Training/tuition reimbursement
• Gym Reimbursement
• Wellness rewards
• Access to EAP benefits and all WPO services
• Mentorship Program
• Employee exchange programme
• Comprehensive training provided for this position