Strategic Customer Success Manager (Insurance Carriers)
Wisedocs AIToronto, Ontario, Canada
Posted March 17, 2026
130000 - 160000 CAD
Full Time
About the Company
Wisedocs is a fast-growing, venture-backed AI platform that transforms how insurance companies analyze claims.
Job Description
Wisedocs is expanding its partnerships with large insurance carriers and is seeking a Strategic Customer Success Manager to play a critical part in that growth. The role requires a deep understanding of insurance and claims operations, strong executive presence, and the ability to lead complex, multi-stakeholder accounts through change, risk, and renewal.
Requirements
- 10+ years managing enterprise customers in SaaS
- Strong understanding of insurance and claims operations
- Demonstrated experience owning and leading enterprise renewals
- High technical aptitude
- Exceptional organizational discipline, executive communication, and presentation skills
Benefits
- Flexible hybrid environment
- Modern employee benefits, including health and dental coverage
- Competitive compensation
- Valuable stock options
- An opportunity to develop rapidly in your career
- Access to a learning and professional development fund
- Generous Paid Time Off
- Paid Sick Days
- Casual Dress code
- Employee Referral Bonus
- Tuition Assistance
- Company events
