We are excited to offer you this new opportunity with Wipro Technologies, one of the biggest brands in the industry at this moment with a well-established history in various domains. Your role as Customer Care will be to build and co-manage a strong relationship with our client’s organization and perform based on defined SLA and KPIs.
Requirements
- Advanced level of English
- Advanced level of Spanish
- Excellent verbal and written communication skills
- Problem-solving: Ability to address customer concerns and find solutions
- Negotiation: Strong negotiation skills to secure favorable deals
- Sales Acumen: Understanding of sales strategies and techniques
- Highly self-motivated to deliver superior customer experience
- High energy level and personal resilience
- Integrity and desire to comply with all legal and moral standards
- Service and quality oriented
Benefits
- Competitive salary with an attractive set of social benefits
- Private Pension Plan
- Monthly Benefit budget
- Medical insurance
- Life insurance
- Christmas bonus
- Childbirth allowance
- Relocation package
- Great career opportunity to work for one of the biggest brands in the world in a unique work environment
- Personal development in a multinational working environment through nice extracurricular activities with the team
- Platform to actively participate and make an impact through Sustainability and Corporate Social Responsibility (CSR) projects
- Professional development through a variety of training programs
- Extra annual leave days depending on tenure within Wipro
- BOOKSTER opportunities
- Nice designed and central business office
- Fruits, coffee and tea on the house
- Winner Circle Points (WCP) & Long service award (LSA) platforms which offers the possibility of both non-monetary and monetary recognition
- Employee Assistance program
- Employee Referral Program with attractive incentive schemes
