Customer Care Specialist with German (hybrid)

Customer Care Specialist with German (hybrid) required to build and co-manage a strong relationship with a client's organization, handling inbound and outbound calls, technical queries, and product complaints.

Requirements

• Advanced level of English
• Advanced level of German
• Excellent verbal and written communication skills
• Problem-solving: Ability to address customer concerns and find solutions
• Negotiation: Strong negotiation skills to secure favorable deals
• Sales Acumen: Understanding of sales strategies and techniques

Benefits

• Competitive salary
• Private Pension Plan
• Monthly Benefit budget
• Medical insurance
• Life insurance
• Christmas bonus
• Childbirth allowance
• Relocation package
• Extra annual leave days
• BOOKSTER opportunities
• Fruits, coffee and tea on the house
• Winner Circle Points (WCP) & Long service award (LSA) platforms
• Employee Assistance program
• Employee Referral Program