Resident Services Manager I

As the Resident Services Manager, you will oversee the smooth operation of our community, ensuring an exceptional experience for our customers, and fostering a strong sense of community.

Requirements

• Prioritize key areas such as move-in satisfaction, renewal acquisition, and serving as the primary liaison to the Support Services Team
• Create a warm and inviting environment, organize resident appreciation events, and maintain an active and engaging social media presence
• Ensure timely response to resolve or escalate resident issues appropriately
• Process monthly invoices in adherence to the Procurement Policy
• Proactively monitor expenses and adjust spending in accordance with monthly operating budgets

Benefits

• Comprehensive benefits package, including medical, dental, vision, 401k, and PTO
• 1 hour of paid sick and safe time for every 30 hours worked
• 10 days of paid vacation time accrued bi-weekly
• 6 weeks of paid parental leave
• 10 paid holidays annually
• Up to 3 floating days