L2 Technical Support
WakapiArkansas, United States • Pine Bluff, Arkansas, United States
Posted January 19, 2026
Full Time
About the Company
Ready to go teams that focus on the details that make things work. We offer accelerated ramp up periods, simplified communications and a streamlined process to deliver sharp, innovative and reliable software development services and solutions. 🟩 When you partner with Wakapi, you get: ᵒ Readiness; ᵒ Outsourcing challenges awareness; ᵒ An experienced partner; ᵒ A natural born agile partner; ᵒ An up-to-date partner; ᵒ A partner that believes in the future; ᵒ A partner that invests in innovation; ᵒ A partner with a dependable team. 🟩 At #wakapi, we have a clear vision: we want to be the software company that connects its community to a better world. To achieve this, we focus on what we do best: ᵒ We facilitate the digital transformation of organizations. ᵒ We nurture technological talent and endorse the growth of our Wakapers. ᵒ We invest in entrepreneurship, generating a positive impact on our community. 𝗟𝗲𝘁’𝘀 𝗴𝗲𝘁 𝘁𝗵𝗶𝗻𝗴𝘀 𝗺𝗼𝘃𝗶𝗻𝗴!
Job Description
We are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers.
Requirements
- Bachelor’s degree in Information Technology, Computer Science or a related field.
- Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus.
- 2–3 years of experience as a Technical Support Engineer, Desktop Support Engineer, Help Desk Technician or similar role.
- Hands-on experience with Windows/Linux environments.
- Excellent problem-solving and communication skills in English (Native level required).
