Help Desk Support
vTech Solution IncDenver, Colorado, United States
Posted July 28, 2017
Full Time
About the Company
vTech Solution Inc., established in 2006, is a leading IT services provider specializing in digital modernization, managed cloud infrastructure, and cybersecurity. With an 8(a) certification and a focus on empowering customers and partners, the company delivers exceptional value through comprehensive IT consulting, staff augmentation, and innovative solutions like AI tools and chatbots. vTech's commitment to success in Federal, SLED, and Commercial Organizations is reflected in its high-growth trajectory and dedication to excellence.
Job Description
Provides support to end users on a variety of issues, identifies, researches, and resolves technical problems, and documents, tracks and monitors the problem to ensure a timely resolution.
Requirements
- Associate's degree in a related area
- At least 1 year or equivalent experience in the field or in a related area
- Knowledge of commonly-used concepts, practices, and procedures within a particular field