Onboarding Manager
VoriSan Francisco, California, United States
Posted October 22, 2025
Full Time
About the Company
Vori is a modern operating system for grocery retailers, offering a unified platform for inventory management and point-of-sale systems. By digitizing tasks and aggregating data into actionable insights, Vori helps grocers optimize operations across replenishment, pricing, marketing, labor, and supply chain management. Founded in 2019 by Stanford engineers with expertise from tech giants like SpaceX, Google, and Facebook, Vori provides a competitive edge for small and mid-sized supermarkets to navigate industry challenges.
Job Description
Vori is a rapidly growing fintech startup focused on transforming the grocery industry. They are seeking a proactive Implementation Manager to support new customers through the post-sale onboarding process. The role involves optimizing product usage, fostering customer engagement, and collaborating with cross-functional teams to drive product adoption and operational improvements. The company is looking for someone passionate about food, tech, and empowering small businesses.
Requirements
- 3+ years implementing complex software with SMBs.
- Exceptional communication skills.
- Ability to explain technical concepts to all levels.
- Experience leading cross-functional teams.
- Strong analytical and problem-solving skills.
- Ability to travel to customer sites (15-20%).
- Experience in payments, point-of-sale, vertical SaaS, or supply chain tech (nice-to-have).
- Grocery industry background (nice-to-have).
Benefits
- Opportunity to work with a world-class, diverse team
- Competitive salary & equity
- Hybrid work model
- Home office stipend
- Personal financial advisor
- Unlimited PTO
- Generous parental leave
- Health, dental, and vision insurance
- Team events and retreats
