Onboarding & Implementation Manager
Future Tech Enterprise, Inc.United States
Posted October 29, 2025
Full Time
About the Company
Future Tech Enterprise, Inc. is an award-winning IT solutions provider with over two decades of experience, serving global leaders across various sectors. Specializing in hybrid cloud, cybersecurity, data science, and infrastructure, the company offers a comprehensive suite of services including logistics, IT procurement, hardware/software, and AI solutions. Future Tech's commitment to excellence is underscored by its numerous certifications and partnerships, making it a trusted partner for simplifying complex IT challenges.
Job Description
The Onboarding & Implementation Manager is a key role driving customer success by overseeing the complete onboarding lifecycle for new clients. This involves managing account setup, service configuration, and cross-departmental alignment to ensure scalable global service delivery and exceptional customer experience. This position requires close collaboration with QA and reporting to senior leadership.
Requirements
- Lead and manage the full lifecycle of the customer onboarding process.
- Ensure customers have a clear understanding of Future Tech’s onboarding milestones.
- Coordinate internal readiness activities.
Benefits
- Medical
- Dental
- Vision Insurance
- 401k
- PTO
