As a Personnel Security Assistant, you will provide personnel security support and resolution of issues of low and medium complexity in a collaborative team office environment. You will assist the Government in operating a responsive and professional call center to address inquiries from the customer base in a timely manner. You will provide exceptional customer assistance and information to officials within the stakeholder base requiring personnel security services.
Requirements
- Assist the Government operating a responsive, courteous, and professional knowledge center to address inquiries from the customer base
- Provide accurate and complete data concerning Personnel Security for Industry Knowledge Center Support Report of activities and performance
- Review investigation request submissions for completeness, reciprocity, and risk and submit investigations requests to the relevant system as directed by the government lead
- Receive and review Classified Information Non-Disclosure Agreements (SF-312) for completeness; process acceptable into designated database or send rejected messages to Security Officers
- Review, process and respond to CSRs for issue resolution, correcting Personal Identification Data (PID)
- Maintain National Security Databases/Classified Databases to meet program requirements
- Ensure cases are complete and accurate, and contain all information and documentation necessary to facilitate an adjudicative determination
- Review and process requests for action; process reciprocity, obtaining clearance verification from other Government agencies, and updating subject case files
- Assist in the development and preparation of a variety of files, correspondence, and other documentation
- Perform additional related duties as assigned to support the agency and mission
Benefits
- Paid Time Off
- 401k Matching
- Retirement Plan
- Tuition Reimbursement
- Relocation Assistance