Senior Technical Broadcast Engineer- Mosart

The Global Support Engineer will maintain the reliability and performance of Vizrt systems for customers worldwide, delivering exceptional support through expert troubleshooting, proactive engagement, and close alignment with customer success goals.

Requirements

• Handle inbound customer cases via phone, chat, email, or portal, ensuring accurate prioritization and resolution following Vizrt Global Support quality framework.
• Troubleshoot complex software issues to identify solutions and minimize customer downtime.
• Collaborate with internal teams such as R&D, Customer Success & Professional Services to resolve deep-level or cross-departmental issues.

Benefits

• Health Insurance
• Paid Time Off
• Professional Development