Senior Director of Customer Success
Vivian HealthUnited States
Posted July 7, 2025
170000 - 260000 USD year
Full Time
About the Company
Vivian Health pioneers a transparent marketplace for efficient and effective healthcare professional hiring.
Job Description
Join Vivian Health as a Senior Director of Customer Success to lead the team in maximizing customer retention and success, growing Net Retention Revenue, and guiding the company through a significant growth phase.
Requirements
- A deep understanding of the Customer Success function
- 5+ years of experience leading a team
- Proven success in driving business results
- Cross-functional experience working with executives and project teams
Benefits
- Flexible Time Off
- Comprehensive Health Insurance Plans including HSA and FSA Options
- 401K Retirement Savings Plan with Employer Match
- Generous Parental Leave
- Pre-tax Commuter Benefit Plan
- Work from home stipend
- Access to Corporate Discount Program
- Pet Insurance
