E-Commerce Support Specialist
Viva.comAttica, Greece
Posted August 1, 2025
Full Time
About the Company
Viva.com, the 1st Tech Bank in Europe for Businesses, revolutionises omnichannel payments acceptance, offers card issuing, loans and deposit accounts. Viva.com is the first to pioneer and holds the top position in the Tap on Any Device technology, enabling payments acceptance on any device or even without a device. Today Viva.com is leading the transition to All-in-One business solutions, powered by its full suite of financial services. To that end, reflecting its holistic approach to business needs, Viva.com has built a dynamic ecosystem featuring over 450 tech partner-innovators in the software and hardware space. Connecting directly to all local payment schemes, alternative payment methods and payment systems across the continent, further strengthens Viva.com’s value proposition. Viva.com envisions to provide businesses a value-driven platform to accelerate the adoption of the latest technology.
Job Description
Viva.com, the 1st Tech Bank in Europe for Businesses, is seeking an E-Commerce Support Specialist to deliver exceptional customer service and ensure seamless technical experience for business clients across e-commerce platforms.
Requirements
- Minimum 1 year of experience as a 2nd-level Technical Support Agent or IT Support role
- Comfortable working with terms such as API, API Calls, Shopify, WooCommerce, e-commerce plug-ins/modules
- Academic background in Computer Science or related field is considered an asset
- Tech-savvy and confident using CRM systems, AI-based support platforms, and digital communication tools
- Full professional proficiency in English and Greek, both written and spoken
Benefits
- Competitive compensation package
- Annual bonus based on your performance and targets' achievement
- Private health insurance for you and your family
- Top of the Line tools and equipment
- Career development and regular feedback to develop your skills
- Employee Wellness Program
