Solution Specialist
Vista GroupAuckland, Auckland, New Zealand
Posted September 23, 2025
Full Time
About the Company
Vista Group International (Vista Group) is a public company, listed on both the New Zealand and Australian stock exchanges (NZX & ASX: VGL). The Group provides software and additional technology solutions across the global film industry. Cinema management software is provided by Vista Cinema, the core band of the Group. Movio (authority in moviegoer data analytics), Veezi (cloud-based SaaS software for the Independent Cinema Market), movieXchange (connecting the movie industry to simplify the promotion and sale of movie tickets), Maccs (film distribution software), Numero (box office reporting software for film distributors and cinemas), Cinema Intelligence (business intelligence solutions), Powster (creative studio and marketing platform for movie studios) and Flicks (moviegoer ‘go to’ portal for movie information) provide an innovative range of complementary products across additional film industry sectors, from production and distribution, to cinema exhibition through to the moviegoer experience. Vista Group has offices located in New Zealand (Auckland HQ), Sydney, Los Angeles, London, Shanghai, Beijing, Mexico City, South Africa, the Netherlands and Romania. You can read more about Vista Group brands by visiting www.vistagroup.co
Job Description
The Solution Specialist is responsible for executing client services agreements, providing expert assistance with Vista software, and ensuring client satisfaction in the cinema industry. This role involves configuring and supporting Vista, training clients, and managing projects to deliver exceptional experiences.
Requirements
- Degree in Information Technology, Computer Science, or equivalent
- Experience in software application support, deployment, and consultancy
- Strong knowledge of SQL Server, .NET, Windows systems, IIS, DNS, DHCP, Networking
- Excellent problem-solving and analytical skills
- Commitment to excellent customer service
- Strong knowledge of cinema operations (preferred)
- Strong knowledge of MS Office (Outlook, Word, Excel, PowerPoint, Access)
- Current valid passport or ability to obtain one
- Fluent in written and verbal communication
- Strong organizational skills
- Commitment to excellent customer service
Benefits
- Outstanding flexibility to support a healthy work-life balance
- Hybrid working
- Medical and Life insurance
- Volunteer day
- Enhanced paid parental leave and wellness benefits
- Strong mentoring & career development focus
- Fun team events