Support Lead
Vista GroupAuckland, Auckland, New Zealand
Posted October 20, 2025
Full Time
About the Company
Vista Group International (Vista Group) is a public company, listed on both the New Zealand and Australian stock exchanges (NZX & ASX: VGL). The Group provides software and additional technology solutions across the global film industry. Cinema management software is provided by Vista Cinema, the core band of the Group. Movio (authority in moviegoer data analytics), Veezi (cloud-based SaaS software for the Independent Cinema Market), movieXchange (connecting the movie industry to simplify the promotion and sale of movie tickets), Maccs (film distribution software), Numero (box office reporting software for film distributors and cinemas), Cinema Intelligence (business intelligence solutions), Powster (creative studio and marketing platform for movie studios) and Flicks (moviegoer ‘go to’ portal for movie information) provide an innovative range of complementary products across additional film industry sectors, from production and distribution, to cinema exhibition through to the moviegoer experience. Vista Group has offices located in New Zealand (Auckland HQ), Sydney, Los Angeles, London, Shanghai, Beijing, Mexico City, South Africa, the Netherlands and Romania. You can read more about Vista Group brands by visiting www.vistagroup.co
Job Description
Vista is seeking a Support Lead to become a Payments subject matter expert and a key escalation point for Payments Support. The role involves coordination with payment providers, handling various projects, and ensuring smooth operations for Vista and Veezi's payments touchpoints. This position requires collaboration, adaptability, and a passion for learning new technologies.
Requirements
- Passionate about learning and excited for new technologies
- Moderate experience with payments, transaction pipeline, and templates on various sales channels
- Strong knowledge of cinema operations and Vista Group software
- Strong knowledge of technologies such as SQL Server, Visual Basic, .NET, XML, web services, cloud technologies, relational databases, networking, and hardware
- Proficient in Microsoft Office
- Current valid passport or able to obtain one promptly
Benefits
- Outstanding flexibility to support a healthy work-life balance
- Hybrid working
- Medical and Life insurance
- Volunteer day
- Enhanced paid parental leave and wellness benefits
- Strong mentoring & career development focus
- Fun team events including the Vista Innovation Cup