Customer Service Representative

Veterans Guardian is seeking a highly organized and detail-oriented Customer Service Representative to join their team in a high-volume client support role.

Requirements

• Professionally handle and route a high volume of inbound calls
• Update veteran interactions and progress in the Salesforce CRM with detailed notes
• Schedule appointments and coordinate calendars for multiple team members
• Ensure documentation for each veteran client is complete and accurately maintained
• Keep internal directories and contact records current

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance