We're building something new at USAA and looking for a Corporate Affairs Account Manager Lead to help shape it. As a strategic Account Manager, you'll lead the development and delivery of integrated communications strategies that inform, engage and inspire. You'll work closely with the Corporate Affairs team to create smarter connections, deeper partnerships, and stronger outcomes.
Requirements
- Provides regular counsel and insight to senior management, company leaders, subject-matter experts, and unit staff to develop highly complex effective communication strategies and tactics
- Prioritizes highly complex communication projects and ensures they support enterprise plans for employee, member, and public initiatives
- Creates strategies that employ communications tactics such as press outreach, online advocacy, social networking internal and external social channels, leadership, and other internal and external communication channels
- Measures the effectiveness of communications strategies to ensure objectives are met
- Develops and implements highly complex communications plans in support of business objectives and collaborates with colleagues to support positive business outcomes
- Partners with various teams within the Marketing & Communications Organization (e.g. Social Business, Content Strategy & Development) and with key enterprise partners in the development of collateral to be used across all mediums
- Maintains a command of USAA strategies and possesses in-depth knowledge of financial services industry issues and trends
- Leads and/or partners in the development and implementation of all communications to include crisis management, legislative, regulatory and litigation communications
- Develops and manages grassroots communications with influential groups
- Develops relationships with the news media to leverage USAA's reputation
- In support of social media, partners with the Social Business team to plans, directs, and executes USAA's social media strategy
- Develops and mentors junior team members
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures
Benefits
- Comprehensive medical, dental and vision plans
- 401(k)
- Pension
- Life insurance
- Parental benefits
- Adoption assistance
- Paid time off program with paid holidays plus 16 paid volunteer hours
- Various wellness programs
- Career path planning and continuing education
