Desktop Support Technician

US Tech Solutions is seeking a Desktop Support Technician to provide exceptional service to Mac and PC users, install and configure hardware and software, and resolve hardware and software problems.

Requirements

• 5+ years of related work experience
• Excellent oral and written communication skills
• Expert in supporting Windows, OSX, iOS and Android in an enterprise environment.
• Experience supporting Microsoft Office suite / MS Exchange accounts
• Hands on experience with an enterprise-level ticketing system
• Understanding of networking topologies and protocols
• Ability to manage and prioritize tasks
• Self-directed, able to work with minimal supervision
• Able to lift 30+ lbs.
• Available for on-call support

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k) or other retirement plan
• Paid time off