Senior Program Manager

Upstart is a leading AI lending marketplace partnered with banks and credit unions, focused on expanding access to affordable credit. They are seeking a Senior Program Manager to lead complex initiatives across various Servicing programs, contributing to both operational readiness and customer experience. This role requires translating strategy into execution, building scalable systems, and driving employee engagement.

Requirements

• 6–8+ years of experience in program management, operations, employee engagement, or strategy
• Proven success translating strategy into structured execution
• Experience leading cross-functional programs involving Product, Engineering, People Ops, Risk, or Compliance
• Strong analytical, communication, and storytelling skills
• Track record of building scalable systems, playbooks, or governance models
• Skilled at driving alignment and influence across complex stakeholder groups
• Understanding of the servicing lifecycle and compliance frameworks

Benefits

• Competitive Compensation
• Comprehensive medical, dental, and vision coverage
• 401(k)
• Employee Stock Purchase Plan
• Life and disability insurance
• Generous holiday, vacation, sick and safety leave
• Employee Parent, Family Care, and Military Leave Programs
• Annual wellness, technology & ergonomic reimbursement programs
• Social activities
• Catered lunches and snacks