The Director, Client Services will oversee a dynamic team of HR Partners supporting multiple clients at the university. This individual will co-define the talent strategy for their client groups and enable their HR Partners to act as effective thought partners and key advisors to units on organizational and workforce strategies.
Requirements
- Bachelor's degree in business administration, organizational design and development, psychology, human resources, industrial relations, or another related field.
- Ten or more years of experience in one or more of the following fields: human resources, human capital management, HR employee and labor relations or talent management.
- Four or more years of experience leading teams in a management or leadership role.
- Strong knowledge of a broad range of HR functions including total rewards (including compensation, recruitment, employee and labor relations), talent management (including performance management, learning and development), continuous process improvement, change management, training, community and belonging strategies, workforce planning, and organizational development.
- Ability to consult with business/organizational units about strategically managing talent including workforce planning, talent assessments and performance management.
- Experience guiding a team with demonstrated values and leadership skills.
- Demonstrated relationship building skills to work effectively with individuals at all levels of an organization.
- Strong presentation, communication, teaming capabilities and demonstrated high level writing ability.
- Demonstrated planning and organizational skills, effective time management abilities and a growth mindset.
- Demonstrated knowledge of labor and employment laws and compliance.
- Knowledge of current federal and state labor and benefits laws and regulations including ADA, ADEA, COBRA, EEOC, ERISA, FLSA, FMLA, Health Care Reform Act, HIPPA, OSHA, Pension Protection Act, Title 7, USERRA.
- Familiarity with state laws such as CFRA, DFEH, IWC, PDA, Paid Family Leave, SDI, Unemployment, and Wage Orders.
- Ability to exercise discretion with confidential information.
- Strong oral and written communication skills with the ability to tailor delivery to various audiences.
- Proficiency with Microsoft Office applications (Word, Excel, Outlook, PowerPoint).
Benefits
- Annual base salary range for this position is $169,000 - $176,575
- USC provides benefits-eligible employees with a broad range of benefits and perks to help protect their and their dependents’ health, wealth, and future.
