Customer Experience Coordinator
Universal Business TeamSouth Hams, England, United Kingdom
Posted July 31, 2025
26000 - 33000 GBP year
Full Time
About the Company
The Universal Business Team (UBT) is a fast-paced global consulting organisation supporting over 3,000 family businesses across 19 countries. We provide our customers with an unprecedented range of business advisory, coaching, consulting and training programs to move their business forward. We also partner with leading brands around the world, leveraging our group buying power to ensure our customers can access products and services at competitive prices. UBT has a unique value proposition to our customers and our staff in that all profits are invested into a higher purpose - education and charity work. OneSchool Global is one of the largest progressive independent school networks in the world, with over 100 schools in 21 countries. Rapid Relief Team provides food and water to emergency services during times of disaster, and supports the homeless and people with disability.
Job Description
We are seeking a Customer Experience Coordinator to join a growing, well-established SME. This role focuses on customer interaction, managing client portals, processing orders, and ensuring high-quality service. The position supports a fast-paced environment and offers opportunities for skill development.
Requirements
- Strong communication and customer service skills
- Highly organised with attention to detail
- Ability to juggle tasks and remain calm under pressure
- Confident using digital tools and systems
- Familiarity with CRM systems desirable
Benefits
- Discretionary Bonus Scheme
- Free on-site parking
- Complimentary refreshments
- Adhoc team incentives and recognition