Tasting Room Associate - Frank Family Vineyards

We are seeking an experienced and energetic Tasting Room Salesperson to join our team at Frank Family Vineyards. This full-time position will report directly to the Director of Hospitality and Tasting Room Manager.

Requirements

• Build, enhance and maintain long-term customer relationships.
• Provide the first line of information to the customer by greeting, directing and answering questions regarding our wines, merchandise, history and facilities.
• Host retail wine tastings that convey Frank Family Vineyards brand image and lead to sales transactions and brand loyalty.
• Offer wine club program and encourage sign-ups in a captivating manner as to increase sales and build customer loyalty.
• Educate the guests about the wine making techniques and winery information and history.
• Complete transactions accurately on point of sales system, including shipping orders, wine club and cash transactions. Stock, price and display merchandise.
• Maintain an open line of communication with the manager as well as the winery principals.
• Carry out responsibilities in accordance with the winery's policies and applicable laws and address visitor complaints and resolve problems when needed.
• Meet/exceed monthly sales goals.
• Stock, organize and keep clean the employee’s working environment.
• Other duties as required.

Benefits

• Competitive benefits package including Medical, Dental, and Vision, Paid Time Off (vacation, sick time, and holidays), 401K with company match, and much more!
• Generous employee product allowance
• Flexibility, rewards and discounts, and health and wellbeing initiatives