Bilingual Customer Service Representative - Spanish–English
TTECMexico City, Mexico
Posted January 12, 2026
19360 - 19360 MXN
Full Time
About the Company
TTEC is a global customer experience (CX) partner that leverages 40 years of expertise to help leading brands deliver exceptional service across every touchpoint. The company blends human expertise with AI‑driven solutions, offering end‑to‑end services such as CX consulting, omnichannel technology, bilingual support, and cloud‑based customer care. TTEC’s portfolio also includes revenue‑growth initiatives, customer acquisition, and digital trust and safety programs, positioning it as a full‑service CX innovator rather than a traditional BPO. Its distinctive focus on operational excellence and deep customer‑centric insight enables brands to create meaningful, scalable experiences that drive loyalty and growth.
Job Description
Bilingual Customer Service Representative - Spanish-English. Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience.
Requirements
- At least 1 year of recent experience in Customer Service
- Advanced English and Spanish both written and spoken
- Open availability to work any shift, including evenings and weekends
- Ability to navigate through several web applications simultaneously (multitask)
- Competency using Microsoft Windows
- Currently live in Mexico City or the immediate surroundings
Benefits
- Medical service on-site
- Life insurance
- Flexible restaurant vouchers
- 1000s of free training opportunities
- Opportunity for tuition reimbursements
- Inclusive culture