Golf Outside Services Supervisor

Colony West is now hiring for the opportunity of Outside Service Supervisor. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the clubs managed by Troon.

Requirements

• Supervise, schedule and support outside service staff to ensure efficient and courteous service.
• Promote golf and club activities through positive interactions with Guests.
• Develop, implement, and maintain comprehensive training programs to ensure staff are well-prepared and professional.
• Provide hands-on assistance to golfers, including loading bags, cleaning clubs, and preparing them for play.
• Ensure post-round services are delivered, such as club cleaning, cart check-in, and assistance to vehicles.
• Coordinate with other golf operations staff to ensure seamless service delivery.
• Monitor and verify employee time reporting using the time management system to ensure accuracy and compliance.
• Respond professionally to Guest inquiries, including last-minute requests and changes.