Customer Experience Associate (m/w/d)

The Customer Experience Associate role focuses on supporting customers, ensuring their satisfaction, and coordinating onboarding processes within a company dedicated to sustainable energy solutions. The position involves customer support, data maintenance, preparing reports, and collaborating with cross-functional teams to design an inspiring customer experience.

Requirements

• Completed a degree or comparable professional experience in a relevant field with good grades.
• First experiences in the support of B2B customers, in analytical activities or in coordination roles are advantageous.
• Organizational skills, ability to work structured, prioritize tasks efficiently.
• Excellent communication skills and a professional, service-oriented approach.
• Technologically affine and comfortable using CRM systems and digital tools.
• Interest in renewable energies.

Benefits

• Flexible Working
• Attractive Benefits
• Personal Development
• Diversity & Inclusion