Customer Engagement Manager (m/f/d)
trawaBerlin, Germany
Posted August 27, 2025
Full Time
About the Company
trawa enables medium-sized businesses to professionally purchase and intelligently utilize green energy, achieving cost savings up to 30% and climate goals. Our AI-driven technology addresses the energy dilemma of the Mittelstand by offering certified green electricity from wind and solar parks, dynamic pricing for maximum efficiency, smart management software for transparency, and intelligent control for consumption optimization. Founded by industry experts, trawa provides practical solutions without complexity.
Job Description
trawa is a leading B2B platform for clean energy in Europe, aiming to supply sustainable energy solutions to industrial customers. They are seeking a Customer Engagement Manager to build and strengthen their customer success area, focusing on onboarding, expansion, and solving complex customer challenges. The role involves developing strategies, resolving issues, and building systems to support company growth.
Requirements
- Develop customer strategies
- Resolve customer challenges
- Build customer success systems
- Lead Business Reviews
- Develop team structure and processes
- Project management and onboarding
Benefits
- Competitive salary
- Flexible working hours
- Attractive benefits
- Individual development
- Diversity & Inclusion