Senior Associate Operations Manager, Customer Care Priority

We are seeking a results-driven and highly skilled Customer Care Operations Lead to plan, develop, and execute strategies for our domain's customer care operations.

Requirements

• Minimum University Degree for any major discipline
• Minimum 7+ years experience in Customer Care Operations, Complaint Management & Recovery, Customer Service or Marketing or Business Process of Managerial Position
• Experience in managing day-today relationships and an ability to proactively engage internal and external customers and stakeholders
• Must be available to work weekends and/or Holidays as needed
• Must be able to work under specific, defined, and narrow time constraints
• Must conduct themselves in a professional manner at all times including: appearance, communication, ethics set forth in the Company Code of Conduct

Benefits

• We are seeking a results-driven and highly skilled Customer Care Operations Lead to plan, develop, and execute strategies for our domain's customer care operations.
• Results-driven and highly skilled Customer Care Operations Lead
• Strategic planning, performance management, and continuous improvement efforts to meet our operational goals