B2B After-Sales Technical Support Specialist - German Speaking

This B2B After-Sales Technical Support Specialist role focuses on supporting global e-mobility brands. You'll be the go-to contact for dealers and service partners across Europe, resolving technical queries, managing spare parts, and ensuring excellent after-sales support. This role requires strong communication, problem-solving, and technical skills to maintain high standards in compliance and customer satisfaction.

Requirements

• High school diploma or equivalent
• Previous experience in a BPO and/or Customer Service
• Fluent or native in English and fluent in German
• Customer-first mindset
• Strong communication and organizational skills
• Basic understanding of IT
• Team spirit and accountability
• Experience in the e-bike, cycling, or mobility industry is a plus

Benefits

• Competitive salary
• Paid onboarding
• Continuous learning
• Supportive team environment
• Career growth opportunities
• Modern office space
• Cafeteria