B2B After-Sales Technical Support Specialist - English Speaking
transcosmos (TCIS)Budapest, Hungary
Posted September 8, 2025
Full Time
About the Company
transcosmos (TCIS) excels in providing comprehensive outsourced IT and customer support solutions on a global scale.
Job Description
This B2B After-Sales Technical Support Specialist role focuses on providing technical support to dealers and service partners across Europe. The role involves troubleshooting issues, coordinating logistics, delivering training, and maintaining service excellence. The company supports a global e-mobility brand and promotes innovation.
Requirements
- High school diploma or equivalent
- Previous experience in a BPO and/or Customer Service and/or Technical Account
- Fluent or native in English
- Customer-first mindset with strong communication and organizational skills
- Basic understanding of IT (MS Office, WLAN, troubleshooting, CRM/ticketing systems)
- Team spirit, accountability, and a structured work style
- Willingness to work in shifts
- Experience in the e-bike, cycling, or mobility industry is a plus
Benefits
- Competitive salary and benefits
- Paid onboarding and continuous learning
- Supportive, multilingual team environment
- Career growth opportunities
- Modern office space and tools