Business Analyst - Salesforce
Towcha PeopleSydney, New South Wales, Australia
Posted October 20, 2025
Full Time
About the Company
A global consulting partner delivering large scale CRM and digital programs across enterprise and government.
Job Description
A global consulting partner is seeking a Business Analyst for Salesforce to lead requirements elicitation, translate business needs into user stories, and manage requirements in Azure DevOps. The role involves collaboration with solution designers and stakeholders across various stages of the software delivery lifecycle. The position offers hybrid work options and benefits for experience in government departments.
Requirements
- Salesforce knowledge with preference for Experience Cloud exposure
- Strong business process modelling with BPMN
- Proven delivery of user stories, acceptance criteria, and traceability
- Hands on with requirements management tools, ideally Azure DevOps
- Workshop facilitation and stakeholder communication
- Exposure to agile environments and multi vendor programs
Benefits
- Hybrid and flexible work settings
- Access to large scale programs and modern tooling
- Communities of practice, mentoring, and certification support