TikTok Shop is seeking a Service Solution Program Manager to drive regional operational excellence for the region, develop and implement new product or service launch readiness programs, and manage and prioritize global and regional projects related to TTS partners and customers experience and service quality.
Requirements
- BA/BS degree or equivalent practical experience
- 1+ years of operations, program, or project management experience in the tech industry, fast-paced or high growth environment
- Fast learner and team player capability
- Proven experience in managing projects independently, delivering results in projects and managing stakeholder communications with both tech and non-tech teams
- Adaptable and able to navigate through ambiguity and a fast changing environment, with proven track record to thrive in a matrix environment
- Strengths in logical thinking, problem solving, ability to work in a dynamic, deadline-driven work environment, attention to detail, and ability to multitask
