TikTok Shop Service Solution Program Manager job description. Responsible for developing and implementing new product or service launch readiness programs, managing global and regional projects, and driving operational excellence.
Requirements
- Develop, implement and manage new product or service launch readiness programs
- Manage and prioritize global and regional projects
- Proactively identify problems and opportunities
- Take up ownership of end-to-end project management
- Create and maintain readiness documentation of all processes and procedures
- Understand region/country-specific problems, policies, and risks
- Keep track of key metric results and call out risks
- Report project progress in proactive and timely manners
- Execute seamless handovers with regional service teams
- Continuously drive improvement iterations with key business stakeholders
