QA Strategy Program Manager, Moderation, EMEA

Develop and implement strategies to ensure high-quality moderation across our platform, combining strategic planning, quality assurance, and project management to optimize moderation processes, enhance policy implementation, and improve overall service delivery.

Requirements

• Bachelor’s degree in Business Administration, Operations, Project Management, or a related field
• Experience in e-commerce, online safety, quality analysis, or a related field
• Strong analytical skills with the ability to interpret complex data sets and trends
• Excellent coordination and communication skills across multiple cross-functional teams
• Strategic thinker with a proactive approach to problem-solving
• Detail-oriented with strong organizational skills and the ability to manage multiple priorities

Benefits

• Professional growth and development opportunities
• Competitive salary and benefits package