Moderation Strategy Operations Program Manager - TikTok Shop

Develop and implement strategies to ensure high-quality moderation across TikTok Shop's platform, working with cross-functional teams to analyze data and improve service delivery.

Requirements

• Bachelor's degree in Business Administration, Operations, Project Management, or a related field.
• Minimum 5+ years of hands-on experience in e-commerce, online safety, quality analysis, or a related field.
• Strong analytical skills with the ability to interpret complex data sets and trends.
• Excellent coordination and communication skills across multiple cross-functional teams.
• Strategic thinker with a proactive approach to problem-solving.
• Detail-oriented with strong organizational skills and the ability to manage multiple priorities.