IT Operations 3 - Unified Communications
The Ohio State UniversityColumbus, Ohio, United States
Posted December 23, 2025
Full Time
About the Company
The Ohio State University's career site invites you to apply to positions of interest.
Job Description
The IT Operations 3 - Unified Communications position ensures maximum availability and functionality for IP Telephony operations, evaluates and implements VoIP hardware and software, and develops and implements a call center technology strategy.
Requirements
- Provide superior customer service
- Contribute to a positive team atmosphere
- Innovate and create value for the customer
- Manage and maintain Cisco Telecom Infrastructure
- Manage and maintain Cisco Video Infrastructure
- Collaborate with colleagues to support company and departmental goals and objectives
- Document the company’s existing systems architecture and technology portfolio
