Account Representative/Collections Billing Specialist Dallas

The Account Representative at the Law Office of Bryan Fagan is responsible for maintaining strong relationships with existing clients, ensuring their satisfaction, and resolving billing or contract issues. The role emphasizes proactive client engagement, communication, and ensuring compliance with legal and financial expectations.

Requirements

• 2+ years of experience in customer service, client success, or account management
• Strong verbal and written communication skills across phone, email, and text platforms
• Proficient in CRM and productivity tools including Clio, Google Sheets, and internal case management platforms
• Demonstrated ability to manage multiple accounts and prioritize effectively
• Proficient in Excel

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance