Account Representative/Collections Billing Specialist

The Account Representative at the Law Office of Bryan Fagan is responsible for the primary point of contact for existing clients, ensuring high levels of engagement and satisfaction. This role focuses on client relationships, legal compliance, and communication throughout the client lifecycle. Candidates should be proactive, have excellent communication skills, and be adept at managing accounts and financial aspects.

Requirements

• 2+ years of experience in customer service, client success, or account management
• Strong verbal and written communication skills
• Proficient in CRM and productivity tools (Clio, Google Sheets)
• Demonstrated ability to manage multiple accounts
• Proficient in Excel

Benefits

• Dental insurance
• Health insurance
• Life insurance
• Vision insurance
• Schedule
• 401(k)