Remote Patient Care Specialist (Chinese)

Provide compassionate, high-quality support to patients and health plan members across various channels, ensuring each interaction reflects empathy, accuracy, and professionalism.

Requirements

• Proficiency in English (verbal and written)
• Proficiency in Mandarin and Cantonese (verbal and written)
• Previous experience in customer service is required
• Previous experience in the Healthcare sector is a plus
• Ability to work independently and meet deadlines with minimal supervision
• Reliable computer (Windows 10 or newer), two monitors, and stable high-speed internet required

Benefits

• 100% remote work
• Compensation in USD
• Full-time position with 40 hours per week
• Opportunity to help elderly individuals and contribute to their well-being
• Great work environment with potential for growth